Accounts Receivable Manager

Maximize your potential, own your impact.
We are Charter Next Generation (CNG).
We are curious.
We are courageous.
We are competitive.
We are North America’s leading independent producer of high-performance, specialty film, and flexible packaging solutions for a greener tomorrow.
Join us and our 2,000+ employee-owners now as we passionately pursue sustainable solutions to create a better world.
This career opportunity is located at our CNG facility in Lexington, OH.
What we offer - Our hardworking team deserves benefits that work for them: Total Rewards: Significant earning potential in year 1 Progressive pay with skills development Additional earnings through employee ownership program Benefits day 1 Paid parental leave Tuition reimbursement 401k with 5% company match at 90 days of employment Vacation upon day of hire People & Culture: Sustainability leader Innovative & dynamic environment Safety & quality driven Purpose-driven & Values-based Community partners Earth stewardship Compensation: Year-end bonus opportunities As a Accounts Receivable Manager your responsibilities will be: People Hire, train, coach and develop a high performing billing & collections team Lead and develop a team of 5-6 billing and collections team members Customer Set up and Billing Assist Corporate Controller in evaluating and establishing customer credit / new customer set-up Manage full cycle AR process including processing invoices, cash application, resolving missed payments, escalated customer payment/ credit situations, updating financial records, and effectively supervising staff engaged in similar activities Own customer periodic billing creation process for automated and manual bill customers based on specific customer requirements Manage billing submission process for customers with specific submission requirements (i.
e.
, portals, template, email submission mailbox, etc.
) Manage interactions with other departments including commercial, customer service and sales teams Collections Execute a successful collections management strategy for a variety of customer profiles and implement collections KPI's for maximum effectiveness and team productivity Administration and Reporting Provide answers to all internal and external receivables inquiries in a timely and professional manner Preparing weekly & monthly reporting including: Credit hold reports New credit application reports Bad debt reports Aged accounts receivable ERP Management and Implementation Manage existing ERP and lead liaison with IT for day-to-day optimization of the ERP Serve as a leader in the ERP implementation process for AR related processes, including streamlining AR processes and ensuring data accuracy while adhering to project timelines and budgets Month end processes Collaborate with Corporate Accounting on journal entry preparation and approval, monthly reconciliations, and reserve analysis Develop and assist with departmental, and accounts receivable process improvements Calculate, accrue, reconcile to general ledger and work with payroll to pay commissions Perform and analyze bank reconciliations Coordinate submission of accounts receivable requests for the annual audit Ad-hoc other duties as required and necessary to support the business A strong Accounts Receivable Manager will possess: Minimum of 4 years of billing, accounts receivable, collections experience in a high-volume environment across multiple legal entities At least 2 years managerial experience is preferred Strong knowledge and experience with accounting systems / ERPs Experience in a manufacturing business Proficient in Microsoft Excel and Microsoft Office applications Experience with BillTrust or similar accounts receivable software Bachelor's degree in finance, accounting, or a related major is required Excellent customer service, communication, and problem-solving abilities Strong organizational skills and attention to detail to ensure accuracy of reports Reliability in managing email traffic and meeting deadlines Must work well in a high paced team environment Intermediate level experience with Excel and Microsoft Office applications Initiative-taker able to influence, coach and persuade at the highest levels of the business Maintain high level of confidentiality and professionalism Safety at CNG: Ensure that safety and health concerns are given primary consideration in all activities Follows company guidelines and actively participates in all safety processes Carry out job/area specific housekeeping duties and maintain a high standard of professionalism Look for, report, and correct any near misses/unsafe conditions or behaviors as soon as possible Identify needed changes and make recommendations - find a better way Physical Work and Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Team members are also required to frequently talk and hear.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Are our values a match for you? Committed – We act with integrity and respect for one another.
Collaborative – We are better when we work together.
Caring – We strive to be socially conscious in all we do.
Courageous – We take risks to achieve better outcomes.
Curious – We encourage new thinking to reimagine what’s possible.
Competitive – We play to win.
Want to learn more about CNG? Click here to learn from our employees! https://www.
youtube.
com/@charternextgeneration If so, we can offer you an exciting career opportunity.
We look forward to receiving your application and resume.
Become part of our CNG team today! Equal Employment Opportunity: Hiring and advancement are based on job-related requirements and on an individual's qualifications to perform a job.
All aspects of employment are carried out free of discrimination or harassment based on race, color, religion, sex (including pregnancy), national origin, age, disabilities, genetic information, veteran status, sexual orientation, gender identity/gender expression or any unlawful criterion, existing under applicable federal, state, or local law.
#WeAreCNG