Student Records Clerk 1 - Correctional Education Student Success

Job Description As an integral part of the Correctional Education Records team, the Student Records Clerk serves the department’s students throughout their educational life cycle and is the official source of information of the academic record.
The Student Records Clerk performs data entry, information verification, as well as handle routine requests for student records, transcripts and related information.
Process initial student electronic and paper files.
Interface successfully with the CRM as it pertains to applications.
Accurately update student information such as name change, academic and demographic information, as well as other data information.
Provide transcripts, enrollment verifications, degree verifications by mail, facsimile or telephone according to prescribed procedures.
Maintain confidential academic files in proper working order in accordance with current FERPA and university procedures.
Assist FERPA approved individuals and students who request student file information.
Assist with record retention processes as they pertain to individual student files.
Assist with the digitization of student files.
Assist in the distribution and collection of forms, including but not limited to release of records, FERPA waivers, degree applications, etc.
Maintain up-to-date student academic records, including add/drop, all grades, (final, incomplete, audit, credit, transfer, integrity violation, and institutional withdrawal).
Monitor and maintain internal student tracking data bases.
Monitor cep-records email with proper distribution to the appropriate team member.
Monitor the submission of final grades.
Manage incomplete grade requests and grade change forms.
Process forms such as name, address, degree changes.
Manage all incoming mail.
Request all High School completion documentation.
Review National Student Clearinghouse for previous institutions attended.
Request all previous college transcripts.
Maintain confidentiality on all information in the office in accordance with current FERPA and university procedures.
Create and maintain reports in Informer for office and other stakeholders.
Maintain courteous, professional and effective working relationships with employees, vendors and/or any other representative of external organizations.
Comply with all University policies and procedures.
Assist with completing other duties as assigned.
Required Qualifications Associate Degree required from a regionally accredited institution One (1) year experience in a high volume office, preferably higher education records maintenance Excellent written and verbal communication skills Commitment to confidentiality Ability to perform independent research Ability to take initiative with assigned responsibilities Ability to work collaboratively with a team and academic community Ability to achieve goals Creative problem solving skills Strong organizational skills Ability to meet deadlines Ability to work with diverse populations Proficiency in word-processing, spreadsheet presentation and database applications Ability to interface with a Student Information System and Learning Management Systems Preferred Qualifications Bachelor Degree preferred from a regionally accredited institution Experience in correctional education Experience with Google Docs Physical Demands This position operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to; stand, walk, use hands to finger, and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
This is a full-time position, and hours of work and days are Monday through Friday, with normal hours between 8:00 a.
m.
to 5:00 p.
m.
From time to time working hours may be modified and exceed the standard work week.
The position may require occasional travel.
This position description is intended to be a general overview of major responsibilities, duties and qualifications necessary to perform the job.
Other responsibilities and duties may be assigned by the supervisor.
The position description should be revised in the event there are substantial changes in the work to be done/or the qualifications deemed necessary to perform the job.
Anticipated Start Date of New Hire 04/08/2024 Anticipated Number of Hours Working per Week 40 Shift Required? First Job Duties Posting Detail Information Posting Number S750P Number of Vacancies 1 Desired Start Date 04/08/2024 Job Open Date Job Close Date Open Until Filled Yes Special Instructions to Applicants